One unsatisfied owner: poor service leads Lamborghini driver on destructive path

Have you ever had a bad customer experience? Well, you are not alone...

Wu Hong / EPA

Workers hold hammers as they prepare to destroy a Lamborghini Gallardo L140 luxury sports car to mark World Consumer Rights Day in Qingdao city, eastern Shandong province, China on March 15. The car's owner hired people to publicly destroy the vehicle when it failed to function after a service by an official Lamborghini service station. The protest was made to provoke public support and goad the manufacturer to respect his consumer rights.

One Lamborghini owner in China today decided to take a stand against the poor service he had received from the company. He hired people to publicly destroy the sports car when it failed to function after a service by an official Lamborghini service station.

Wu Hong / EPA

Workers destroy a Lamborghini Gallardo L140 luxury sports car to mark World Consumer Rights Day in Qingdao city, eastern Shandong province, China on March 15.

The protest was made to provoke public support and goad the manufacturer to respect his consumer rights.

Wu Hong / EPA

Workers destroy a Lamborghini Gallardo L140 luxury sports car to mark World Consumer Rights Day in Qingdao city, eastern Shandong province, China on March 15.

On this World Consumer Rights Day, please use the comments below to tell us about your own experiences, good and bad.

A Lamborghini owner in China hires a crew to smash his $289,000 car in protest after allegedly disputing with the company on maintenance and engine issues. TODAY.com's Dara Brown reports.

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He should've sold the car and gave the money to the poor

  • 1 vote
Reply#68 - Tue Mar 15, 2011 4:54 PM EDT

You keep saying that, but how do you he doesn't already?

    #68.1 - Fri Aug 31, 2012 2:50 PM EDT
    Reply

    narcissism has no bounds. gross

      Reply#69 - Tue Mar 15, 2011 4:54 PM EDT

      He probably didnt want to have to pay back the loan.  And insurance wont cover it.  Claim bankrupcy, move to america and do the same thing.  That car is worth more than most houses...no wonder why banks went under.  Who seriously give out a loan for the $250,000 car? 

        Reply#70 - Tue Mar 15, 2011 4:55 PM EDT

        So if I go to a Chinese restaurant, and the restaurant is having poor service, can I do the same with the meal I bought? This is just to show how arrogant the owner is. He has so much money, instead of selling it, or returning it, he has to smashed the car? Work on something that doesn't work!. Get those people to fix your car!.

          Reply#71 - Tue Mar 15, 2011 4:59 PM EDT

          It's an Italian supercar - it looks good when at a standstill, there's lots of hand-waving & noise when it's prodded to move, and it refuses to work at all with alarming regularity.

          THAT'S THE POINT OF AN ITALIAN SUPERCAR!

          If it didn't break down on a frequent basis and performed as expected 99.9999% of the time - then it would just be........ German.

          Think about it - you're planning a European vacation. Is the first thought entering your head "Yes, Dortmund is where I want to go!"? No - you book a flight to Rome where you are treated to bad service, being sweared at in an exotic foreign language, and the joy of being run down by a Vespa. And when you get back you will swear up and down it was the bestest vacation EVER! Dortmund just doesn't offer that kind of "je ne sais quoi", does it?

            Reply#72 - Tue Mar 15, 2011 5:00 PM EDT

            Now I know why they call men "sperm donors".

              Reply#73 - Tue Mar 15, 2011 5:00 PM EDT

              And chicks like you 'sperm depositors'

                #73.1 - Tue Mar 15, 2011 5:12 PM EDT
                Reply

                no need... they already cloned all the parts and are making far more than a simple 'fortune'

                  Reply#74 - Tue Mar 15, 2011 5:03 PM EDT

                  "Stupid is as stupid does" comes to mind. I wouldn't be surprised to find frustration and miscommunication at the root of this problem.

                    Reply#75 - Tue Mar 15, 2011 6:00 PM EDT

                    There have been a few times I would have done the exact same thing. About a year ago, I took my truck to Kelley Chevrolet, located on State Street in Fort Wayne, Indiana, and they refused to service my Silverado because I gave them many low ratings on a survey that was mailed to my house by General Motors shortly after the last service. Needless to say that I drove out twice as angry as before! Later that day, my truck was serviced by the kind and generous people at Mike Anderson Chevrolet, located in Ossian, Indiana. If you're in the market to buy a General Motors vehicle, DO NOT BUY FROM KELLEY CHEVROLET OF FORT WAYNE, INDIANA!!!!

                      Reply#76 - Tue Mar 15, 2011 6:03 PM EDT

                      can i have the engine pls?

                        Reply#77 - Tue Mar 15, 2011 6:21 PM EDT

                        some chinese services & product are worst...........lie

                          Reply#78 - Tue Mar 15, 2011 6:26 PM EDT

                          This guy is clearly an idiot. First: "all publicity is good publicity". Second, Joe public & the majority of the world can't afford a Lamborghini Gallardo (or any Lambo for that matter), so the owner publicly destroying his Gallardo is just a waste of his money. If I COULD afford a Gallardo, I probably would buy one. I'm a car guy-and this guy's personal experience with a car wouldn't sway my decision one bit. I'm just glad he wasn't one of the owners of a Reventon! Third, the owner didn't say what the actual issue with Lamborghini was. It could have been a legitimate issue or a misunderstanding (maybe while in his loaner Bentley or Aston Martin he caught someone from the dealership street testing the repairs), or maybe the mechanic 'dishonored' his mom... ;)

                          • 1 vote
                          Reply#79 - Tue Mar 15, 2011 6:52 PM EDT

                          I'm betting none of the responders live in China, thus none can appreciate the true irony. Anybody with that much money to burn got by using the same capitalist methods the corporate snakes in the US use. BUT, they have the advantage of zero ethical input, and minds shrewd enough to refine the rape for profit aspect of that system. Oh, and one more thing...most of them are backed by the Central Government, either directly as in the case of a major mfg co. like Haier, or indirectly by "overlooking" the graft and corruption that goes on daily with the people's land and other resource grabbed, exploited and funds put directly into bottomless pockets. The money that does get spent in the public sector is window dressing to attract more investment in this materialist paradise. Kind of MLM or a Madoff creation geared to extract the maximum profit from everything; for the motto heard the loudest is not from Mao but the guy one western politico dubbed, a "chain-smoking, Chinese dwarf..." Deng Xiaoping. The motto? "Getting Rich Is Glorious." The last one you'll hear? "The Customer Is Always Right." The government, to its credit, is trying to put the materialist greed and the accompanying moans from the exploited back in the bottle. But, as America is discovering, no amount of good will and "hope for change" can do it. And, unfortunately for America, it's partisan political system, which automatically divides the people every 2 to 4 years, guarantees that the system of exploitation and dominance by the haves will continue.

                            Reply#80 - Tue Mar 15, 2011 7:12 PM EDT

                            Why should they be any different then GM was to the die-hard Olds. and Pontiac custimers when they shoved their small block Chevy down their throats. When they complained about it to GM they said oh well ,this is how we are going to do it, if you don't' like it, tough go somewhere else we don't care. Then when no one was buying their junk, they got a big government bail out . So they could probably get the samething if they loose to many sales so it wont hurt the either.

                              Reply#81 - Tue Mar 15, 2011 8:18 PM EDT

                              You are rich. Are you trying to show your disappointment or your wealth.

                              If you are try to show off, why can't be made it a more constructive way?

                              A lot of victim in Japan is waiting for help, Even the poor in China, need help too. Just donate to them... you can save and help alot of ppl with your Lamborghini . Dont waste it like that .

                                Reply#82 - Tue Mar 15, 2011 9:20 PM EDT

                                Wow bravo asians good way to show the world how freakin stupid you all are. China can't make any good products ... when they buy a good product from a different country, they don't know how to use it so they say its a faulty product??? Their brains must be really messed up to where they seriously believe someones product has to be crap like all theirs to be any good..... next time try and use your brains and figure out what was wrong and fix it. Be productive for once retards.

                                  Reply#83 - Tue Mar 15, 2011 10:03 PM EDT

                                  This guy sounds like a nut and a waste of money! If he is able to do this, imagine what a demanding and unserviceable customer he is....China is getting out of control...they really need a reality check!

                                    Reply#84 - Wed Mar 16, 2011 6:48 AM EDT

                                    Well the guy got what he wanted he couldnt have get this publicity even by spending millions what he got from this,,,,,,, he was on the front page of newspapers in many countries like turkey as for one that i saw so in the end good service or bad he got what he wanted and offcourse he can afford better than this thats why he did so ........

                                      Reply#85 - Wed Mar 16, 2011 3:34 PM EDT

                                      I have been working for over 25 years at Lamborghibni plant...but never hear of such idiocy by a spoiled stupid customer; he must be ashamed of himself and if Ferruccio Lamborghini Sr. would still be in this world..I would never want to see his reaction to such outrageous behaviour. That man must feel guilty every morning when he looks himself at the mirror....! How imbecil and idiot...!!!

                                        Reply#86 - Thu Mar 17, 2011 11:28 AM EDT

                                        Hell, he can part it out, have made his point, and still be in the black.

                                          Reply#87 - Thu Mar 17, 2011 8:07 PM EDT

                                          A very rich man without proper education ? He doesn't even know what kind of workers to hire for destroying a car ? using just hammers ? Don't they have any power tools like saw ?

                                            Reply#88 - Fri Mar 18, 2011 12:46 AM EDT

                                            Gee, no safety glasses on those guys. Nevermind, china doesn't have an OSHA.

                                              Reply#89 - Fri Mar 18, 2011 1:08 AM EDT

                                              I know more than a few customers, past and present will watch this and reconsider being future customers. Honestly, the company should have repaired the mans vehicle properly in the first place. Garbage, this car is simply garbage. I spit on it....

                                                Reply#90 - Sat Mar 19, 2011 12:03 AM EDT

                                                Lamborghini's US distributors have banded together to assist the owner of the bashed vehicle to make a stronger point by offering a 4% discount-for-cash on as many more Lamborghinis as he's willing to trash. (LOL)

                                                  Reply#91 - Tue Mar 22, 2011 9:02 AM EDT

                                                  This is just plain **cking stupidity....

                                                  I don't care how annoyed he is at having a car improperly serviced or repaired, simply take it back like the rest of us poor **cks. He could have simply sold the bloody thing and donated the money to good use. There is enough people in the world below the poverty line who could have done with the proceeds.... Instead he wanted 10 minutes of self indulgement and publicity. Shame on him!

                                                    Reply#92 - Thu May 17, 2012 6:49 PM EDT
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